Pfeiffer University Complaint Policy & Procedures
Pfeiffer University recognizes the value of information provided by students, employees, and others in assessing the Institutionís performance. This process is for the purpose of addressing significant violations of the institutionís standards, policies, and procedures and is not a forum for addressing grievances. Pfeiffer has established grievance procedures for students and employees and expects individuals to attempt to resolve grievance issues through procedures established according to the situation.
Complaint Process is noted and should be followed accordingly. In all cases, complaints should first be resolved with the individual or department prior to initiating a formal complaint. Process and procedures are noted in the below attachment.